• September 22, 2023

Julie Roehm: The Power of Emotional Intelligence in Customer Experience

Julie Roehm, a visionary leader in the realm of customer experience (CX), has highlighted the profound impact of emotional intelligence on creating exceptional customer experiences. With her emphasis on empathy and understanding, Roehm has shown that businesses can forge deep connections with their customers by tapping into their emotions. Roehm understands that emotions play a…

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